October 2,
2006
Minors’
Health Information: A Major Concern
By Laura Gater
For The Record
Vol. 18 No. 20 P. 52
Two experts in the field discuss the nuances of
the law and how it pertains to release of information.
Mental health, reproductive care, and drug and alcohol
treatment are sticky areas when they involve the treatment of minors
(those under the age of 18). When it comes to such information, healthcare
providers need to be aware of the laws and guidelines surrounding such
issues. Some are black and white; others fall in gray areas.
“Until you really understand the release of information
for minors, you don’t understand the ramifications,” explains
Barbara Ekorenrud, operations manager for the behavioral health division
at Group Health Cooperative in Seattle. “The laws vary state by
state. The age of consent for treatment and protection of confidentiality
for mental health, reproductive care, and chemical dependency treatment
differ [from] the age for [the release of information about] medical
treatment, which is 18.”
Know the law
It is crucial for healthcare providers to know the laws in their state.
Ekorenrud recommends understanding the law well enough to know what
your healthcare facility’s regulations and procedures should be
“without becoming a lawyer.” Guidelines are provided by
healthcare facilities to show providers and staff how to follow the
laws.
Ekorenrud says Group Health Cooperative, where she is
responsible for seven clinics and an inpatient clinic, receives many
calls from parents asking for information about their minor children’s
treatment. Some calls range from “I pay the bills, why can’t
you tell me what’s going on with my child?” to “My
child forgot the time of his appointment. I drive him there anyway.
Why can’t you tell me?”
These questions put the office staff on the front line
and present them with a great challenge. The key, says Ekorenrud, is
letting parents know that you’re not being difficult, that there
are laws about these issues. It’s important to develop “internal
scripting” for office staff to let them know how to respond to
parents’ requests for information about their minor children’s
treatment. Ekorenrud advises healthcare providers to simulate a patient
walk-through scenario from the initial point of contact. For example,
how will receptionists and office staff respond if a parent calls in
to ask the time of their minor’s appointment?
“Don’t underestimate the importance of your
front-line staff,” advises Ekorenrud.
Ekorenrud’s staff uses a general release of information
form, albeit one that is specific about the information that the minor
is authorizing them to release. They carefully explain to minors what
information they are permitting the Group Health Cooperative to release
to parents—for example, appointment dates and times and making,
changing, or canceling appointments. Minors are more willing to sign
the release forms if they understand exactly what they permit.
Reproductive Health
“People often don’t know that a separate set of rules exists
regarding reproductive health. Parents can’t get any information
about minors’ treatment. Everything becomes so much more complicated.
Parents get the bill but can’t find out what it’s for,”
says Ekorenrud.
In Washington State, no parental consent is required
for those aged 14 or older, according to Linda M. Coleman, an attorney
at Bennett, Bigelow & Leedom in Seattle. Washington law states:
“A minor 14 years of age or older who may have come in contact
with any sexually transmitted disease or suspected sexually transmitted
disease may give consent to the furnishing of hospital, medical, and
surgical care related to the diagnosis or treatment of such disease.
Such consent shall not be subject to disaffirmance because of minority.
The consent of the parent, parents, or legal guardian of such minor
shall not be necessary to authorize hospital, medical, and surgical
care related to such disease and such parent, parents, or legal guardian
shall not be liable for payment for any care rendered pursuant to this
section.”
Mental Health and Chemical Dependency
Treatment
Because it makes sense from a clinical perspective, parents are usually
involved in some way during a child’s treatment for mental health
issues or chemical dependency.
According to Coleman, the disclosure of certain limited
confidential information regarding a minor’s mental health treatment
may be disclosed to law enforcement personnel under the following circumstances:
if a minor fails to return from an authorized leave from a treatment
facility; if a minor violates a less restrictive court order for mental
health treatment; or if a minor escapes from custody or leaves a mental
health facility or hospital without permission. Law enforcement personnel
are also entitled to access all relevant healthcare information, and
other information, in the possession or control of the person or provider
that reports alleged child abuse or neglect.
The national age for the release of information concerning
chemical dependency is 13, according to Ekorenrud, who adds that chemical
dependency treatment is protected at a much higher “firewall”
than mental health.
“Without a release, knowledge doesn’t exist,”
she says, referring to the release of information concerning a minor’s
chemical dependency treatment. “Kids can present for treatment
on their own without their parents being involved. We have to set up
‘shell billing’ accounts or do whatever is needed to help
the kids get treatment without involving the parents. Healthcare providers
do encourage kids to call or involve parents in their treatment.”
If a minor above the age of 14 consents to drug or alcohol
treatment and is authorized to do so under the law, may the parent who
also knows about the treatment authorize the disclosure of confidential
treatment information?
“No. Only the minor may exercise the right of
the individual with respect to the release of confidential treatment
information,” explains Coleman.
Coleman posed this hypothetical situation: During the
course of a dependency hearing to terminate parental rights in Washington
State, the assistant attorney general, as the agent of the legal guardian
of a minor who is under the age of 13, has asked a minor’s mental
health provider to disclose protected health information. May the attorney
request such a disclosure? If the therapist believes such a disclosure
may be harmful to the minor, must the mental health professional disclose
the protected health information?
According to Coleman, the assistant attorney general,
as the legal guardian of the minor, has the legal right to request such
a disclosure; however, a mental health provider may require a court
order to release protected information if the mental health provider
believes the minor may be potentially harmed by such a disclosure.
HIPAA’s Influence
State and national laws regarding the release of information for minors—which
have been in place for approximately 30 years—are “much
more stringent than HIPAA,” according to Ekorenrud.
“What HIPAA’s given us is a way to explain
to people these laws. HIPAA gives us a common language or communication
vehicle for patients to understand,” she explains.
Do these laws hurt or help minors?
The laws hurt minors, according to Coleman, who reasons
that if the minor is concerned that confidential information will be
made public, he or she may not seek treatment or provide the healthcare
provider with all necessary information. Also, she points out that the
provider’s duty of confidentiality is complicated by the fact
that the provider must be mindful of the minor’s parents’
rights. Plus, if parental notice was mandatory, it would affect a minor’s
right to make healthcare decisions.
Minors over the age of 13 and/or 14 can make decisions
and restrict disclosure of healthcare information.
“If a minor is under a certain age—13 and/or
14 in many cases—parents are able to protect minors and make informed
healthcare decisions for their minor children,” explains Coleman.
“It is presumed that a person under a certain age may not be able
to make informed decisions because [he or she is] unable to understand
the nature of a particular course of treatment. On the other hand, if
medical care is refused by the parents or another legally qualified
person and there is no emergency, a healthcare provider is faced with
either doing nothing or seeking authorization of a court if treatment
is considered necessary, or otherwise in the best interest of the minor.”
The issues surrounding the release of information regarding
minors’ behavioral health treatment and reproductive healthcare
are covered quite extensively by both state and national laws. These
issues continue to be a challenge for providers as they deal with their
ramifications daily through interactions with minors and parents.
— Laura Gater’s medical and business
trade articles have been published in Medical Imaging, 24x7, Podiatry
Management, Veterinary Forum, Corrections Forum, and other national
and online publications.

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