December
11, 2006
MGMA
Announces a Pair of New Web Tools
By Neil Versel
For The Record
Vol. 18 No. 25 P. 10
The Medical Group Management Association (MGMA) is turning
to the Internet to boost both the clinical and administrative acumen
of its membership.
At the organization’s annual conference in Las
Vegas last month, the Englewood, Colo.-based MGMA unveiled an online
tool for office-based physician groups to scrutinize their medical processes
for safety risks and another to test the decision making of practice
managers.
The latter, called the Physician Practice Patient Safety
Assessment available at www.physiciansafetytool.org, reviews ambulatory
clinical pathways and protocols for potential patient safety risks and
allows practices to submit their results to a database for benchmarking
purposes.
On the management side, the Medical Practice Simulation
lets users act as the newly hired administrator of a 12-physician, primary
care practice. As a means of improving management skills, the five-week
exercise simulates business and personnel issues an executive would
face over a three-year period.
The simulation, based on historical data collected in
MGMA surveys, is “way cool,” according to MGMA’s president
and CEO, William F. Jessee, MD. “You can crash and burn the practice
without getting fired,” he said.
For a fee of $595 for MGMA members or $659 for nonmembers,
users receive all course materials, weekly performance updates, and
American College of Medical Practice Executives (ACMPE) educational
credit. Registration for the next five-week course closes January 8.
More information is available at www.mgma.org/pd/default.aspx?id=6772.
The other new online resource, the Physician Practice
Patient Safety Assessment, is free for those wishing to download a PDF
version and fill out the questionnaire on paper. The online survey costs
$200, but practices can submit their results electronically to a central
database and receive aggregated scores from other practices for performance
comparison.
MGMA officials said the assessment is intended to help
practices identify areas needing improvement, set a baseline to measure
future progress, minimize exposure to malpractice liability, and, above
all, deliver better care.
Jessee said the organization has had conversations with
a small number of medical liability insurers about the possibility of
reducing premiums to practices that can demonstrate excellence.
He declined to comment on whether any insurer was ready
to start offering discounts but did say the MGMA’s legal counsel
mentioned the possibility that the self-assessments could raise liability
issues for some practices. Jessee advised practices to take self-assessment
results seriously and be proactive in addressing any shortcomings.
More than 200 physician practices tested the safety
assessment prior to launch under a grant from The Commonwealth Fund.
Also participating in the development were the Health Research and Educational
Trust—a research affiliate of the American Hospital Association—and
the Institute for Safe Medication Practices.
Currently, the tool presents approximately 80 questions
across five domains: medications; handoffs and transitions; surgery
and anesthesia; human resources; and communication with and education
of patients. An example is whether the practice is timely in communicating
test results to patients and then confirms and documents that results
have been received.
The groups plan on expanding the assessment by asking
practice managers what other kinds of safety-related clues they hope
to discover in their practices and by using the benchmarking data to
implement new safety measures. “The next step is to make available
a large amount of tools,” said MGMA senior fellow Terry Hammons,
MD.
In other conference news, several trends identified
by the MGMA may bode well for advancing the adoption of IT among physicians.
According to an annual MGMA survey, IT costs for multispecialty practices
increased 10.9% in 2005 to $10,093 per full-time physician. “We
think this is a reflection of increased investments in information technology
despite the operating climate,” Jessee said.
The rise of pay for performance and other quality-based
reimbursement plans should also push IT uptake. In his annual “state
of healthcare in the U.S.” speech, Jessee said talks with the
Centers for Medicare & Medicaid Services and others suggest that
pay for performance eventually could make up 25% of physician income.
“The time to start preparing for change is now,”
Jessee said. “You need to be able to measure the performance of
physicians in your practice using national quality measures.”
He added, “Clearly, the likely expansion of pay
for performance is another reason to give serious consideration to making
an investment in electronic medical records.”
At least one of the conference faculty strongly agreed. “You can’t
wait until pay for performance to put in an EMR,” said Joel N.
Diamond, MD, chief medical information officer at the University of
Pittsburgh Medical Center’s St. Margaret Hospital, who presented
a session on pay for performance. “Viable pay for performance
is absolutely impossible without an electronic record,” explained
Diamond, who is also medical director of a seven-physician family practice.
Other factors suggesting a bull market for clinical
IT is imminent include the new certification program for ambulatory
electronic health records (EHRs) and Health and Human Services’
(HHS) relaxation of the Stark physician self-referral and Medicare anti-kickback
rules to allow hospitals to provide EHR software to physicians.
Still, the MGMA is telling its members to evaluate multiple
systems, not just blindly accept whatever a hospital happens to offer.
Meanwhile, the organization continues to push for legislation that would
codify the Stark and antikickback exemptions as well as extend the safe
harbors to hardware and network infrastructure.
One bill the House of Representatives is considering
would remove the requirement set by the HHS that physician practices
contribute 15% of the cost of a donated EHR, according to MGMA Government
Affairs Manager Robert Tennant. Many in the industry have said, however,
that such a provision gives physicians a sense of ownership and thus
an incentive to use the EHR, since something free often is perceived
as having little value.
— Neil Versel is a journalist in Chicago specializing
in HIT.
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