Industry News

ProMedica Goes Live with the Stockell Healthcare's InsightCS® Revenue Cycle Information System at Its Tenth Facility; ProMedica St. Luke's Hospital

ST. LOUIS, Aug. 2, 2011 /PRNewswire/ -- Stockell Healthcare Systems, Inc. is pleased to announce that long-time client ProMedica has added ProMedica St. Luke's Hospital in Maumee, Ohio to the growing list of its member hospitals utilizing the InsightCS® Revenue Cycle Information system.

ProMedica St. Luke's Hospital is the tenth and newest member of the ProMedica family of healthcare facilities to be utilizing InsightCS® to meet its Patient Access and Patient Accounting needs.

Following several weeks of significant planning, training, and testing, the final InsightCS® Production Go-Live process for ProMedica St. Luke's was completed in about a week and required minimal hot-fixes by the ProMedica IT staff and no system downtime for the organization's other 9 facilities already actively using the InsightCS® enterprise system.  No patches or revisions to InsightCS software or to the enterprise database schema were necessary to accommodate the new facility, and on Tuesday, June 28, 2011, the ProMedica St. Luke's staff officially began active use of the InsightCS® system.

The 1,500 new system users set up at ProMedica St. Luke's brings the total number of InsightCS® users across the ProMedica network to over 9,300.

Tom Della Flora, VP of Information Systems for ProMedica commented, "ProMedica has enjoyed great stability and functionality with the InsightCS® product, and it was a logical extension of our core infrastructure to St. Luke's.  The Stockell team was very supportive of our implementation needs and timeline and worked closely with us to assure a smooth transition."

"The ProMedica staff is exceptional.  They are extremely knowledgeable, very organized, and self-sufficient.  As is the case with all system go-live efforts, there were some minor issues to work through, however they were resolved quickly," stated Rick Stockell, President of Stockell Healthcare, "Although our support center was on stand-by during the St. Luke's Hospital go-live, very few issues were escalated to our attention.  Congratulations to the ProMedica staff for their outstanding efforts in bringing this facility on-line."

About ProMedica

Established in 1986 and based in Toledo, ProMedica is a locally owned, nonprofit healthcare organization serving northwest Ohio and southeast Michigan. Driven by our mission to compassionately serve others, including those who are the most vulnerable and least fortunate among us, ProMedica is proud to be one of the largest healthcare systems in the region while earning national recognition for high-quality care.

ProMedica now owns or operates 10 hospitals in a 27-county service area in northwest Ohio and southeast Michigan that are accredited by the Joint Commission on Accreditation on Healthcare Organizations.  Its vast network offers diagnostic, medical and surgical specialties in areas such as emergency medicine and trauma, heart and vascular, oncology, orthopedics, neurology, and women's and children's services.

For more information, please visit www.promedica.org.

About ProMedica St. Luke's Hospital

ProMedica St. Luke's Hospital is a complete acute care and emergency hospital with more than three decades of service in Maumee, Ohio.  The 314-bed, full service facility features a staff of 559 physicians and receives over 250,000 outpatient and 11,000 inpatient visits per year.

For more information, please visit www.stlukeshospital.com.

About Stockell Healthcare Systems

Founded in 1984, Stockell Healthcare Systems is a privately held company based in St. Louis, Missouri. The company is committed to providing forward-thinking hospitals, healthcare enterprises, and Integrated Health Networks (IHNs) with InsightCS®; an innovative Revenue Cycle Information System (RCIS) that incorporates patient access, patient accounting, revenue cycle management, and advanced collaboration.

The InsightCS® software system was developed to run in an all Microsoft® environment with a .Net presentation, and includes functionality for Enterprise Scheduling & Registration, Insurance Eligibility Checking (ANSI 270/271), Order Management, Patient Accounting, Billing, Collections, Contract & Denial Management, Document Imaging,  Electronic Remittance Advice processing (ANSI 835), Claims Processing (ANSI 837), Medical Necessity Checking with ABN generation, Workflow Process, Dynamic Worklists and Business Intelligence (Data warehousing including KPI's, Business Analytics and Data Cubes).

For more information, visit www.stockell.com.

CONTACT:  Richard Lewis, Vice President – Sales, Stockell Healthcare Systems, Inc., Telephone: 1-800-786-2535 x186, Cell: +1-314-616-2459, E-mail: richl@stockell.com