CIGNA to Stop Using Ingenix Database

CIGNA announced recently that it has partnered with New York Attorney General Andrew M. Cuomo to support the creation of an independent not-for-profit organization to administer a new database to determine reasonable and customary charges when people obtain covered care from doctors outside of CIGNA’s network. CIGNA has agreed to contribute $10 million to the new not-for-profit, which will help individuals get transparent and accurate information about the costs of the care they receive. CIGNA will also assist the new not-for-profit in this effort by providing its relevant billing and claims data.

In keeping with the rest of the industry, many of CIGNA’s health plans give individuals the option of choosing to receive care from a physician who is in the company’s network or from a doctor that doesn’t have a contract and isn’t in the network. The CIGNA network provides access to doctors who provide high-quality care and who have agreed to charge reasonable fees for their services. If an individual decides to receive care from an out-of-network doctor, then he or she is reimbursed based on a set fee, which previously was based on the Ingenix database, and the individual is responsible for the difference between the set fee and the billed charge.

A fully transparent system will provide consumers with additional information to assist with their physician selection process. For instance, it will reveal that for a 15-minute office visit in New York City—the most common service—health plans on average allow $74 to in-network doctors and as much as $160 using the Ingenix database to out-of-network doctors. Medicare pays $70 to in-network doctors and $77 to out-of-network doctors for the same office visit. However, on average, out-of-network physicians (who charge in excess of the amount previously set by the Ingenix database) charge consumers $214—for the same service. More than 95% of office visits are made to in-network physicians today, and CIGNA believes that increased transparency around physician pricing will further support efforts to drive lower cost, high-quality care.

Source: CIGNA

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