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            Needless to say, COVID-19’s tentacles have enveloped health care.  Disruptions are par for the course. As providers adjust, they are met with  added HIT challenges from systems that lack interoperability, intuitiveness,  and speed. 
               
              This month’s E-News Exclusive focuses on how physicians have responded  to these swift changes in an effort to better manage the situation. Where does  a “mobile” EHR fit into the equation? 
               
              — Lee DeOrio, editor | 
           
          
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				Optimizing HIT to Prepare for the Next Patient Surge 
				  By Christopher Maiona, MD, SFHM 
				   
				  
The merits of preparation have  been espoused for centuries. From Confucius (“Success depends upon previous  preparation, and without such preparation there is sure to be failure”) to Alexander  Graham Bell (“Before anything else, preparation is the key to success”). 
                   
                  No doubt, great minds and leaders  across the ages have recognized the importance of getting ready for whatever  may come next. And when undertaking such preparations, it is vital to account  for obstacles that are right under one’s nose. (As Gandalf says in J.R.R.  Tolkien’s The Hobbit, “It does not do to leave a live dragon out of your  calculation, if you live near him.”) 
                   
                  In health care in 2020, we have  met the dragon, and its name is COVID-19. It is vital that we prepare well to  effectively meet the demands of the next patient surge, whether it’s related to  the COVID-19 pandemic (very likely) or some other medical crisis (inevitable).  And part of preparation includes ensuring a hospital’s HIT infrastructure is  not just up to par, but anticipates the needs of a stressed system. 
                   
                  As telehealth becomes the norm for  much outpatient care, population health issues make national headlines daily,  and public health officials are the new rock stars, it is clear that health  systems must hit the gas on certain mission-critical IT initiatives.  
 
Full story » | 
             
            
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              CAREMINDr Throws Lifeline to Physician  Practices Struggling Due to COVID-19 
                CAREMINDr,  which delivers mobile-enabled remote patient monitoring (mRPM) solutions that  give doctors the ability to check in on patients in between face-to-face  visits, announces the launch of RPM Connect, a turn-key program that offers  physicians an off-site administrative and technical support team to launch and  sustain mRPM services. The no-upfront-cost program helps generate much-needed  monthly reimbursements to sustain medical practice revenues, while also  providing better patient care for patients with chronic diseases. In light of  the COVID-19 pandemic, the need to remotely monitor and manage patients with  chronic and other at-risk conditions has increased exponentially. CAREMINDr’s  RPM Connect program offers small, independent practices access to off-site  support teams that collect and monitor patient data from CAREMINDr’s mobile app,  which patients input from home medical devices and surveys. The information is  assembled into CAREMINDr REVIEWER, an online portal for the patients’  physicians, where nonnormal responses are clearly flagged for follow-up.  Medical practices can be reimbursed by their patients’ insurance for the remote  monitoring, as well as clinical interventions based on the collected data,  under chronic care management, remote physiologic monitoring, and other related  CPT codes to generate revenue at a time when it is desperately needed. RPM  Connect is now available in select regions in the United States. Learn more » 
   
  AHIMA Adds Material to Healthcare Data  Analysis Course Series 
                AHIMA's  monthly Healthcare Data Analysis online course series addresses learning needs  regarding collecting and analyzing data to make strategic administrative,  financial, and patient-related decisions. It features a collection of 90-minute  courses each month and focuses on the practical analysis and application of  data analytics and informatics practices to impact patient care. Each course  rewards 1 CEU. Newly released course titles include “Improving HIM Clinical  Quality Using Data Validation,” “Harvesting Data From External Sources for HIM  Professionals,” and “Leveraging HIM Expertise to the Computerized Provider  Order Implementation.” Other titles include “Tracking Surgical Outcome and  Preoperative Risk Assessment,” “Analyzing Population Health Data,” and “Analyzing  Discharged Not Final Billed (DNFB) Trends.” Learn more » 
                 
                CHIME Debuts Digital Education Effort  
                The  College of Healthcare Information Management Executives (CHIME) has launched a  new digital education resource that allows anyone in the health care community  to experience customized e-learning based on their individual interests and  schedules. The new program, Ignite: CHIME Digital Learning, offers in-depth  online courses led by senior faculty who are experts in their fields and lets  learners explore content areas, participate in discussions, join communities,  and learn at their own pace. Free content is available to anyone, with learning  opportunities on issues and content relevant to the digital health community,  and those who subscribe have even greater access to additional premium content.  Participants who complete these courses will be eligible to earn CHIME  continuing education units. Upcoming course topics include Organizational  Governance, Digital Healthcare Leadership, CHIME Certified Healthcare CIO Prep  Course, Healthcare Cybersecurity, How to Coach for Excellence, and Analytics  and Data Governance. Learn more » 
                 
                Peri by MobileSmith Health Now Available in Epic’s App 
                OrchardMobileSmith  Health announces its patient adherence management solution, Peri, is now  available in Epic's App Orchard Marketplace. Through embedded EMR integration  and adherence tracking dashboards, Peri by MobileSmith Health enables health care  providers utilizing Epic to support pre- and postprocedural adherence across  episodes of care, in an effort to reduce complications, cancellations, and  30-day readmissions. Assigned from within Epic, Peri provides patients with  basic information including the day, time, and location for the test or  procedure, along with a contact number that’s tap-to-call enabled—simplifying  communications between patient and provider. An artificial intelligence–assisted  bot helps educate patients while personalizing their experience by breaking  down intensive or daunting medical information in a format that’s easier to  understand. Peri includes a mobile app that provides patients with all the  information needed throughout their care journey including pre-op, day-of-procedure,  and post-op tasks and instructions assigned to each patient. With Peri,  providers can identify patients critically out of adherence and prioritize  interventions, giving clinicians the ability to make better decisions for their  patients based upon adherence tracking, aiming to improve health outcomes and  provide a more rewarding patient experience. Learn more » | 
             
            
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				Data Capture Enables Digital Transformation 
Barcode technology fits nicely  into the data sharing equation. Read more » 
 
					What’s Driving the CDI Resource Crunch? 
                  As the need for thorough  documentation soars, so, too, does the demand for professionals who can  maneuver their way around a chart. What are budget-conscious health care  organizations to do? Read more » 
                   
                  The Expedition to Realize Interoperability 
                Although challenges remain, the  industry is making tremendous strides toward true health interoperability. Read more » | 
             
            
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				Physicians Deserve Better Software: COVID‑19 Has Shown Why Medical Records Need to Adapt 
The rapidly changing era of COVID-19 highlights the need for more agile,  flexible technology to support physicians, according to MedCity  News. 
 
Groups Urge Congress to Take Action on Patient Identifier as COVID-19 Raises the Stakes 
                Correctly matching patients with their data is more important than ever  with COVID-19 test results and contact tracing efforts on the line, reports FierceHealthcare. | 
             
            
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              Study Finds the Use of Patient Portals Is Lower Than Expected 
 In a study published in the American Journal  of Health Promotion, Alicia Hong, PhD, a professor at George Mason  University’s College of Health and Human Services, and colleagues used data  from national surveys to examine how Americans used EHR patient portals from 2014  to 2018. 
   
  Following the HITECH Act, most hospitals and  clinics have adopted EHRs and given their patients access to their medical  records via patient portals. This allows patients to make appointments, view  and download their testing reports, and communicate with their providers via  online secure messaging. The use of patient portals offers the benefits of  reducing medical costs, increasing access, and improving health care quality. 
   
  The researchers’ data analysis revealed that  the use of patient portals increased from 25.6% in 2014 to 30.5% in 2017, and  31.4% in 2018, much lower than anticipated. The users of patient portals were  more likely to be white females with higher levels of education or income,  suggesting a persistent digital divide. Meanwhile, high-speed internet access,  prior experience of online communication with health care providers, and having  confidence in EHR data safety were linked to more patient portal use,  suggesting facilitators of patient portal use.  
                                 Read more » | 
             
            
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