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Editor's e-Note
If you’re an astute shopper, whether it be at the grocery store or on the used car lot, you’ll know how to spot hidden costs. HIM directors need that same sort of awareness when ascertaining transcription costs.

This month’s E-News Exclusive offers pointers on how to differentiate a bargain from tricky math. It’s important to consider all factors and realize vendors can play games with artificial numbers.

Lee DeOrio, editor
e-News Exclusive
2018 Transcription Cost Analysis
By Dale Kivi, MBA

This article identifies the transcription labor and technology cost variables commonly applied in today’s medical transcription market. Precise measurement of volumes and identification of all contract fine-print statements that can add billable items to your invoice (or artificially inflate the volume calculations per document) is key to directly comparing total expected costs between vendors or in-house teams.

Production rates still vary dramatically between outsourced service vendors; however, the industry’s reputation for manipulating how volumes are measured or what add-on costs are to be billed continues to be an issue. Accordingly, in a market widely perceived as a commodity, where volume-based rates predominantly drive purchasing decisions, these rates alone do not offer accurate cost comparisons.

Full Story »
AHIMA Preview
AHIMA Covers Hot HIM Topics in Miami
By Heather Hogstrom

AHIMA’s 90th Annual Convention and Exhibit will take place September 22–27 in Miami. Attendees can kick off the convention by attending the Clinical Coding Meeting; Privacy, Cybersecurity, and Information Governance Institute; VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) Leadership Workshop, or other preconvention workshops. Or attendees can begin with Sunday night’s Welcome Reception on the exhibit floor. The exhibit hall, which will be open through Tuesday, will be filled with products and services from nearly 200 vendors.

Featuring the theme “Inspiring Leadership, Influencing Change,” AHIMA has a variety of speakers lined up to motivate attendees. This year the popular Point/Counterpoint Session on Healthcare will feature Donna Brazile, former chair of the Democratic National Committee, and Karl Rove, former deputy chief of staff and senior advisor to President George W. Bush. Other speakers include former Cleveland Clinic president and CEO Delos Cosgrove, MD; communications expert Victoria Labalme; legal analyst Nancy Grace; and news anchor Elizabeth Vargas.

However, some attendees may prefer to skip Tuesday’s general session in order to spend a few hours offsite at the University of Miami Hospital Educational Site Visit.

Read more »
MGMA Preview
Revolutionize Health Care at MGMA
By Heather Hogstrom

Those interested in learning best practices for leading a medical practice are encouraged to attend the Medical Group Management Association (MGMA) Annual Conference from September 30 to October 3. Held in Boston, the MGMA conference will inspire attendees to transform health care and revolutionize their organizations.

Keynote speaker Simon Sinek, author of Start With Why, Leaders Eat Last, Together Is Better, and Find Your Why, will discuss setting long-term goals and winning a competition that doesn’t end in “The Infinite Game: Leadership for Long-Term Success.” Other speakers include Mel Robbins, CNN commentator and author of The 5 Second Rule, who will present “The Five Second Rule: Keys to Confidence and Action at Work and Beyond,” and Robin Farmanfarmaian, author of The Patient as CEO: How Technology Empowers the Healthcare Consumer, who will present “The Healthcare Revolution Roadmap.”

Read more »
Industry Insight
Harris Healthcare Group Acquires Iatric Systems

Iatric Systems, a health care technology company dedicated to helping health care organizations enhance their IT investments, recently announced that it has been acquired by Harris Computer Systems (“Harris”) through its Healthcare group. Iatric Systems will be run as an independent business unit within Harris. Frank Fortner, a long-term Iatric Systems senior executive, has been named as executive vice president for Iatric Systems.

“This investment is a tremendous vote of confidence in our team and technology,” Fortner says. “We are pleased to become part of the Harris family of companies. This positions Iatric Systems well for continued and long-term success in line with our 28-year history of providing innovative health care IT solutions to hospitals and health care systems. Harris will provide an enhanced set of tools and resources to support and serve our customer community.”

Jerry Canada, Jr, president of Harris Healthcare group, says, “The acquisition of Iatric Systems represents a natural extension of our offerings in the health care information technology segment. We are very happy to have acquired a leader and innovator in this sector.”

— Source: Iatric Systems

Read more »
Products & Services
Protecting EHRs With Digital Certificates
Certified Security Solutions, Inc, warns of the ever-evolving risks for exposure of personally identifiable information (PII) in health care settings. The Certified Security Solutions CMS Solution Suite establishes trusted identity for both the transfer of sensitive PII and physical medical devices. With the goal of providing crypto-agile, complete device identity lifecycle management, the CMS Solution Suite operationalizes the following advantages for your HIT/Internet of Things ecosystem: secure multitouchpoint transfers of PII, unique medical device identity, enhanced patient experience, reduction of manual errors and margins for breach, efficient management/monitoring of pharmaceutical drugs, and answering critical security and functionality questions posed by medical device and patient data sensitivity coupled with the need for ongoing device updates to mitigate ever-evolving threats. Learn more »

Dolbey Technology to Be Featured in Aprima EHR
Aprima Medical Software, a provider of EHR, practice management, and revenue cycle management solutions for medical practices, has partnered with Dolbey and Company to integrate Dolbey’s cloud-based speech recognition solution, Fusion Narrate powered by nVoq, into the Aprima EHR. The Fusion Narrate platform includes patent-pending shortcuts called Vision Clicks, navigation tools that allow Aprima users to create voice commands that can navigate through the EHR. Moreover, the Dolbey VR system can suggest edits within a provider’s workflow. If a doctor dictates that a patient has hypertension, for example, a Dolbey alert prompts the user to add what kind of hypertension, allowing the physician to improve his or her documentation and reducing the need for physician queries. Learn more »
In this e-Newsletter
Recently in For The Record
Choose Your Words Carefully
Stigmatizing language in medical records can send the wrong message and hinder patient care. Read more »

Tale of the Tape
With proper policies and procedures in place, recording patient encounters can be beneficial to both patients and physicians. Read more »

Efficiency Experts
Under various workflow formulas, scribes continue to make steady inroads toward becoming a fixture in patient exam settings. Read more »

Can Technology Solve the Technology Problem?
A KLAS Research study found front-end speech recognition tools are not increasing physician fulfillment. Read more »
Other News
Write Shorter EHR Notes, Fight Physician Burnout
EHRs are a primary cause of physician burnout, but writing shorter notes can improve feelings of accomplishment and enthusiasm, according to HealthLeaders.

Arizona Man Billed for Surgery He Didn’t Have Due to Patient Matching Error
Patient matching caused problems for Jose Angel Perez, who received medical bills from Banner Health South Hospital in Tucson that should have been sent to another man with the same name and birth date, reports
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