MRO, a leader in secure, compliant, and efficient exchange of protected health information (PHI), recently announced the addition of HIM expert Rita Bowen, MA, RHIA, CHPS, SSGB, to its leadership as vice president of privacy, HIM policy, and education. Bowen will ensure new and existing client HIM policies and procedures are at code and drive the development, implementation, and maintenance of MRO's privacy and training programs. Previously, Bowen served as senior vice president and privacy officer for HealthPort, Inc.
"Rita is well-known and respected within the health care industry for her HIM leadership and industry expertise, and we're excited to have her on board at MRO," says Steve Hynes, CEO of MRO. "She brings an excellent perspective that will aid MRO in ensuring the highest levels of quality assurance and compliance while managing and disclosing PHI."
Bowen comes to MRO with more than 30 years' industry experience, holding a variety of HIM director and consulting roles. She is an active member of AHIMA and has served as its president and board chair, as a member of the board of directors, and on the council on certification. She has been honored with AHIMA's Triumph Award in the mentor category, and she is the recipient of the Distinguished Member Award from the Tennessee Health Information Management Association.
Bowen is also an established author and speaker on HIM topics and has taught HIM studies at Chattanooga State and the University of Tennessee Memphis.
"Being from Chattanooga, Tennessee, I think my city's motto 'the right size and the right attitude,' perfectly describes how I view MRO," Bowen says. "MRO is the right size, and it has the right attitude. Integrity is a key principle in HIM, as well as to me personally; and MRO is a company based in honesty, integrity, and high ethical standards. I look forward to joining an amazing team of professionals offering industry-leading services and technologies for HIM and other health care professionals."
MRO is the standing KLAS Category Leader for Release of Information (ROI) and has been cited for having the highest quality and overall best performance in the ROI space in the KLAS "HIM Services Performance 2015: Coding, Transcription, Release of Information" report.