AI and the Patient Record
By Selena Chavis
Industry professionals weigh in on AI’s growing influence in how patients access their health information.
For an industry that is typically reticent to adopt new technology or new care delivery models, health care is the surprising leader when it comes to AI deployment. Industry adoption of AI is experiencing a 36.8% compound annual growth rate and accounts for nearly half of all spend across other verticals listed in the top 10—approximately $1.5 billion in 2025.
For health care stakeholders, applications of AI are showing up everywhere to improve performance, from speeding revenue cycles and addressing routine administrative tasks to eliminating backlogs that slow diagnostics. The far-reaching influence of AI is also driving dramatic shifts in how patients mediate their own health information via such tools as ambient voice transcription, after hours use of chatbots, and AI-generated health summaries.
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