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American Well, Samsung to Partner

At the 17th HIMSS Annual Conference, American Well announced a new strategic partnership with Samsung Electronics. The partnership presents tremendous opportunity for the two organizations to develop new health care services for providers, delivery networks, payers, and employers.

American Well uses telehealth to improve people's access to quality care. The company serves more than 200 health systems and health plan partners nationwide including health care leaders such as Anthem, Inc, Cleveland Clinic and NewYork-Presbyterian. Samsung, as a recognized innovative leader in consumer electronics, is pushing beyond the limits of today's technology and leveraging its health care expertise to help medical professionals improve care and outcomes for their patients.

"Mobile technology offers the promise to empower consumers and simplify how health care is delivered," says Harry Kim, Samsung Mobile Health business lead. "Our partnership with American Well is an exciting opportunity to innovate new experiences that improve health and business outcomes."

"Our partnership with Samsung will bring a new level of consumer reach, accessibility, and ease of use to the health care industry. This collaboration is the next major step in the evolution of integrated care delivery and will have a sweeping impact on the whole health care ecosystem, providers, payers, and patients included," says Ido Schoenberg, MD, chairman and CEO of American Well.

Health care industry leaders included in the initial development phase of the partnership expressed support for the initiative.

Steven J. Corwin, president and CEO of NewYork-Presbyterian, says, "Over the last year, NewYork-Presbyterian has seen an outpouring of positive feedback from both patients and physicians on our digital health initiatives. We recognize that this is the future of health care, and we're proud to work with American Well and Samsung as we continue to advance these services for patients in New York and around the world." 

"We are pleased to offer Cleveland Clinic's clinical expertise to more patients than ever before," says Toby Cosgrove, MD, president and CEO of Cleveland Clinic. "Advanced technology will be essential to the future of health care and helps us continue to bring patients the highest level of care, more complete information, and easier access."

John Jesser, MBA, vice president of provider engagement strategy at Anthem, Inc, says, "At LiveHealth Online, we are interested in bringing consumers the broadest possible set of easily accessible and affordable health care choices. Consumers deserve care that is modern in every respect—better access, lower cost, and more complete, connected care. We welcome this initiative from Samsung and American Well."

As part of the initial phase of the partnership, American Well partners and other providers and payers will have the opportunity to offer their services to Samsung consumers. Providers or payers not currently working with American Well and interested in exploring this opportunity can visit www.americanwell.com/contact%20us and sign up for more information.

Source: American Well