Terra Nova Transcription recently announced that Steve Sanchez of Miami, Florida, has been appointed chief operating officer (COO), a new leadership position for the company. Sanchez will be responsible for the direct day to day operations of the organization, ensuring operational excellence across the organization.
Sanchez joins Terra Nova as the COO to streamline day-to-day processes and strengthen customer relationships as the company strategically aligns itself for forecasted growth over the next two years. "Terra Nova's dedicated focus on customer service, providing superior documentation improvement solutions, is evident by the loyalty and confidence of our customers," says Sanchez. "I am incredibly energized to help lead the company through this next phase of significant growth in the area of my expertise—operational excellence."
Maria French, president and CEO of Terra Nova comments, "Steve's countless achievements in operations and management are precisely aligned with Terra Nova's business objectives and growth strategy. Our new business innovations coupled with increasing industry demands led us to our decision to add the new leadership role to support our team. His appointment shows our commitment to quality and operational excellence to our customers as we plan for changes in the industry as well as rapid growth within our organization. We are fortunate to have found an individual with exemplary professional skills and leadership qualities plus business acumen that makes him keenly aware of the opportunities present. I'm confident he will meet the challenges we will face in the coming years as we anticipate such rapid growth."
Sanchez will ensure the company culture and customer retention remains a primary focus. Throughout his career, he has successfully managed teams in the health care industry. His prior experience as an effective liaison between the end-user and staff makes him an extremely qualified candidate. Sanchez will report directly to French.
Source: Terra Nova Transcription